Refund Policy

1. Introduction

This Refund Policy outlines the terms and conditions governing refund of fees paid to Bharatiya Vidya Bhavan Vallabhram Mehta Public School through online or offline modes. The policy ensures transparency and compliance with CBSE norms and financial guidelines.

2. Eligibility for Refund

• Duplicate payment made due to technical error
• Excess amount paid by mistake
• Other valid cases as approved by school management

3. Non-Refundable Fees

• Tuition fees once paid are generally non-refundable
• Admission and registration fees are non-refundable
• Fees paid for services already availed cannot be refunded

4. Refund Process

• Parents must submit a written/email request with transaction details
• The school will verify the request before processing
• Approved refunds will be initiated to the original payment method

5. Refund Timeline

• Refunds are processed within 7–14 working days
• Time may vary depending on bank/payment gateway processing

6. Payment Gateway Charges

Any applicable transaction or gateway charges may be deducted from the refund amount.

7. Cancellation Policy

• Fee payments once processed cannot be cancelled
• Cancellation requests will be treated as refund requests

8. Contact for Refunds

For refund-related queries, please contact:
Email: [email protected]

9. Amendments

The school reserves the right to update or modify this policy at any time without prior notice.